Community Forum

Equipment update

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Equipment update

Need equipment update.

Please replace my older modem with a new XFINITY Wirless Gateway.

 

Please advise.

Official Employee

Re: Equipment update

 

Hello downse1914, you can replace your modem and any other rented equipment at any Comcast service center. We can also get a new modem shipped to your address (shipping and handling fees will apply) please reach back out to me here if you would like the equipment to be shipped. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!