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Equipment rental fees

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New Poster

Equipment rental fees

I have  been a loyal customer for 7+ years and been charged $25 monthly for equipment. So in total ive paid over $2100 for equipment. I wanted to know if it is possible for a customer to own the equipment or do fees have a cutt off, or do customers have to pay as long as they are customers to the TV/internet  service?

Expert

Re: Equipment rental fees


@frjackson8377 wrote:

I have  been a loyal customer for 7+ years and been charged $25 monthly for equipment. So in total ive paid over $2100 for equipment. I wanted to know if it is possible for a customer to own the equipment or do fees have a cutt off, or do customers have to pay as long as they are customers to the TV/internet  service?


You can't own Comcast equipment, but you can buy your own modem.  Otherwise you continue to pay equipment fees.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Silver Problem Solver

Re: Equipment rental fees

You can purchase a Tivo for your TV service.

New Poster

Re: Equipment rental fees

i will be seeking legal advice soon..
Expert

Re: Equipment rental fees


@frjackson8377 wrote:
i will be seeking legal advice soon..

For?  Equipment fees are discussed in your contract.  Comcast isn't a "rent to own" company.  If you don't want to pay rental fees, you can buy most equipment from retailers.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.