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Equipment rental fees

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Equipment rental fees

I noticed a equipment rental fee on my latest bill even though I own my own modem. I returned the Comcast modem back in March. There is an adjustment on the bill for the digital converter box that was returned at the same time but the modem fee remains.
Official Employee

Re: Equipment rental fees

Hi, Adnyl - I can review your account and check if the equipment rental charge is valid. Please private message me your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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