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Equipment Protection

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Equipment Protection

Does Xfinity or Comcast provide surge protection from lightning strikes. I have had 2 boxes and 3 tvs fried becuase of this. Georgia Power does not cover cable providers.

Expert

Re: Equipment Protection

No, Comcast does not provide any type of lightning protection. I recommend a coax lightning arrestor and AC surge protectors. Sorry, that happened to you Smiley Sad Will your homeowner's insurance cover your TV's?


I am not an employee.
Official Employee

Re: Equipment Protection

 

Hi Vaz7813, the information that (nerdburg) provided is correct. Please let me know if you have any additional questions or concerns regarding your services, I am happy to assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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