Community Forum

Equipment Out Of Date

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Equipment Out Of Date

Just seen on my account a message from Comcast that some of my equipment is out of date and need to upgrade.

How much does Comcast charge to do this? I am 81 and do not know how to do it myself.

 

Frequent Visitor

Re: Equipment Out Of Date

Never get answers from Comcast people 

Official Employee

Re: Equipment Out Of Date

@AD40

 

Sorry for the delayed reply. I can help get someone out to have your equipment updated for you. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!