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Equipment Out Of Date

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Frequent Visitor

Equipment Out Of Date

Just seen on my account a message from Comcast that some of my equipment is out of date and need to upgrade.

How much does Comcast charge to do this? I am 81 and do not know how to do it myself.


Frequent Visitor

Re: Equipment Out Of Date

Never get answers from Comcast people 

Official Employee

Re: Equipment Out Of Date



Sorry for the delayed reply. I can help get someone out to have your equipment updated for you. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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