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Easiest way to cancel?

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Easiest way to cancel?

I'm lucky enough that at my work, we make wireless ISP hardware. I've been selected to test new hardware and will be getting free internet!

 

What's the easiest way to cancel through comcast? Is there some well known process?

Expert

Re: Easiest way to cancel?

 

Drop off your equipment at any Comcast Service Center or XFINITY Store. Close your account and retain the receipt. Find a Comcast Service Center or XFINITY Store Location near you.

 

Or

 

Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. Simply bring your equipment with you to any The UPS Store location, and an associate will pack and ship your equipment back to Comcast. Visit www.theupsstore.com to find The UPS Store locations near you. The UPS store will give you a receipt with a tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to be processed on your account. Call Comcast 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) and close your account.


I am not an employee.
Official Employee

Re: Easiest way to cancel?

This is great information (nerdburg). @fishgills you can only cancel services in a store or over the phone, if you cancel over the phone you can drop your equipment off at a local Comcast service center or a UPS store. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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