Community Forum

Downgrade service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Downgrade service

Hello, I need to downgrade my service and I only see the option to upgrade service. I was hoping to get another package with only very basic cable, no HBO or HD. Thank you.

Official Employee

Re: Downgrade service

Hi akirby9, I can assist reviewing current promotions with you, please send me a private message with your account information (name on account, address and account number).


Thank you