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I have tried browsing the latest services and packages using the option in my account, but I keep getting an error message. Apparently, this is an ongoing issue that still needs to be fixed.
I'm looking for a few options to downgrade my package to something more affordable. I have been told countless times in the past that it wasn't possible. I wanted to check here and see if that was true as well as to browse what was available (since you can't do it online).
I want to know what the prices are for Internet and Phone only, in my area. I know prices are likely based on internet speeds.
Or, I want to know if there is a package for basic TV, with internet and phone. I would preferably keep the internet speed (or upgrade it, based on prices).
Any help from a Comcast employer would be greatly appreciated.
Hi loveboating -- I can help you with downgrading your service. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will review our available offers for you.
Click my name (ComcastZach) and click Private Message Me.