Community Forum

Downed Cable

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Downed Cable

How do I report a downed cable at my residence? A storm blew a limb down on the cable and pulled it out of the box on the pole.

Official Employee

Re: Downed Cable

Hello shughey. I can assist with alerting our local Tech Ops Team to get this cable repaired. Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!