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newtonross82
New Poster
‎06-07-2018 02:16 PM

Down wires

Cable wires down. No one has been out to fix and they are laying in the yard and in the alley.
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ComcastJoeTru
Official Employee
‎06-08-2018 08:46 PM

Re: Down wires

Hi newtonross82. I can assist with alerting out local tech ops team to repair the downed cables. Please send me a private message and include your full name, service address, and account number so I can assist you. Also, please describe where in relation to your home are the cable wires? (Your backyard, alley behind your house?)


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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