Community Forum

Down service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Down service

I need a credit for yesterday and today this is crazy over 24 hours no service get this fix asap. What kind of technical company is this? Service has been down for to long. It is also affecting Netflix
Official Employee

Re: Down service

 

Hello Hazeldavis, I can look into this for you and address your billing concerns as well. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!