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Double play

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New Poster

Double play

Would like to explore dropping triple play (phone), and Getting double play only, even with slower internet. Unfortunately, can’t find that option in myxfinity.
Gold Problem Solver

Re: Double play

The information available online is very limited. The best way to see what's available is probably using their price sheets, which are much more complete than the website. You should be able to pick up a price sheet as well as a channel lineup at a Service Center (check locations and hours at http://www.xfinity.com/support/service-center-locations/), or have Customer Service send these to you.

Use the price sheet as your starting point, and then check the web site, customer service, and this forum for special deals not listed on the price sheet. Shopping their products without the price sheet is like groping in the dark.

Pricing for most packages may have been included with one of your recent bills. Check https://customer.xfinity.com/.

Official Employee

Re: Double play

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.