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Double Play

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Regular Visitor

Double Play

Has anyone else been having the same issues,   When checking out billing on the x1 tv menu it will tell you what your next up coming bill will be. Then you get a statement in the mail and it is much higher.  Other issue is I have never recieved updates of when a promo ends. That is just wrong.  I did not see that in the garentee.  What is everyone else paying for the double play? I am getting jacked


New Poster

Re: Double Play

I pay $99, but once all the "extras" are added...$140

Official Employee

Re: Double Play

Hello @brent720. I can assist with reviewing your billing rates and promotion details. We can also go over any better offers that might be available. Please reach out to me via private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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