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Does Xfinity price/speed match?

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New Poster

Does Xfinity price/speed match?

I currently have 25/6 Mbps with Xfinity and pay $49.99 a month. 

 

I recently got an offer from Xfinity's competitor for 100/100 Mbps Internet for $39.99. 

 

Can Xfinity match the speed and the price? If they can't, what's the cancelation fee as Fios is willing to pay up to $500 to cover contract cancellation. 

Official Employee

Re: Does Xfinity price/speed match?

I understand your frustrations and I apologize for the experience. I would like to check and see if there are any offers for you. Would you like me to look at your account from here? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Does Xfinity price/speed match?

Sure, thanks.