Xfinity Forum Archive...
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Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.
My bill has not only increased, but is a different amount each month. I have called every month for 3 months now. I am already frustrated and then to have to jump thru the hoops of their automated call directing cyborg, I am almost suicidal. I am so done with Comcast right now. Anybody else feel the pain of having to call and yet never get any resolution to your problem??
Good evening, I understand your frustrations and I apologize for the experience. I would like to check and see if there are any offers for you. Would you like me to look at your account from here?