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Do I need a site survey?

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Do I need a site survey?

Do I need to get a site survey at a new construction if most of the neighborhood has services already? I called and was told it wasn’t serviceable yet and there was nothing the csr could do for me.
Expert

Re: Do I need a site survey?

Bglick02,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Do I need a site survey?

Hello Bglick02. I can assist with getting a serviceability survey ticket entered for you, so we can determine if we are able to offer service to your location. To get started, please send me a private message and include your full name, home address, and phone number so I can assist.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!