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Diversified Consultants


I closed my account after contract ended and sent autopayment in full. I was erroneously charged a $30 cancellation fee, which I called Comcast customer service and they said they could not remove since the account was closed. Now, Diversified Consultants is trying to collect $30 from me. How can I resolve this?


Thanks for your help,


Official Employee

Re: Diversified Consultants

Hi Rachel, 


I can help address your concerns. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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