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Comcast promised me I would get a $20/month loyalty discount for one year and only gave me six months. I am paying $185/month for cable, internet and land line. My children say I am getting ripped off and should drop Comcast and start streaming like they do. Can anyone help?

Official Employee

Re: Discount

Hello oliver29401. I can assist with reviewing your billing statement and discounts. Please send me a private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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