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Didn't receive a tracking number for update equipment being sent.

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Frequent Visitor

Didn't receive a tracking number for update equipment being sent.

I went to the website x1 comcast see if i could get any upgrade. It was last week, i didnt get a tracking number. This happen not to long ago, they sent me a new internet modem{update}. I didnt even know it was here, i accually went to managment picking up a diffrent package, they where like here is another one. It was from comcast im like okay ty. I did not even know it was there lol, just by chance. Wondering if mabe you kind find the recent inquiry about updating new equipment, see if there is a number or when it was sent.

Frequent Visitor

Re: Didn't receive a tracking number for update equipment being sent.

Yes double posting because people ignoring me.

Official Employee

Re: Didn't receive a tracking number for update equipment being sent.

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you