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I recently moved from pennsylvania to New jersey. I returned my equipment and paid a final bill with no issues. A couple of weeks ago, I started receiving debt collection from Diversified Consultants (DCI) on the behalf of Comcast. I confirmed that i owe nothing online. These people keep calling, and i finally confermed the last 4 of my ssn because the caller seems to not be a scam. They said that i still owe 31.61 possibly from my previous accont but i can not access it online anymore. please help me resolve this.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello robpmcg, I can look into this for you and confirm the charges. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?