My bill just went up $34.50. That was enough to tip the scales on the utility of me having cable. When I try to chat with a rep on this site I get,
"Sorry, we can't sign you in"
When I try to alter my bundle on this site, I get:
"We're sorry, it looks like you'll need some help completing your order."
Please call us at 1-877-680-7173 and we can help.
XFinity is making it difficult for me to even consider staying. Unless I can get a good deal without having to spend a long time on the phone listening to automated messages, I'll just cut the cord. I really don't need the frustration, and I really don't need cable.
Who can assist?
Solved! Go to Solution.
Hey cswwalker! I'd be happy to assist you with your billing concerns. In order assist you, please send me a private message verifying the first and last name of the account holder, the street address and phone number associated with your services, or the full account number. To send a private message click on my name "ComcastChe", then click private message me.