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This winter Xfinity workers were burrying a new line in my yard. The workers hit one of my water lines while my neighbor was watching, and did not inform me.
Now it's months later and I have a broken water line, and no way to contact anyone about getting it fixed. Is there a seperate number I can call??
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello Bware2. I can assist with submitting a damage claim ticket for you, so we can get the process started. Please send me a private message and include your full name, service address, and account number so I can access your account.