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Damage driveway and landscape

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Damage driveway and landscape

Comcast replaced the main cable in front of my house and damaged my driveway in addition, they did not restore the my landscape and left a pile of debris,  I tried to contact the person on the door hanger but he never called me back, I feft him 4 voicemails.


Please advise if this need to be escalate this to your corporate office in Philadelphia?


Thank you,


Re: Damage driveway and landscape

I've asked a Comcast corporate employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Damage driveway and landscape

Hello emichaeli. I can assist with submitting a damage claim ticket for the damage you are reporting that was caused by a recent cable replacement. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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