Community Forum

Customer Service Chat not working

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Customer Service Chat not working

I have been trying for a month to chat with someoneto no avail. Please assist me asap. I nned it today.

Official Employee

Re: Customer Service Chat not working

Hey @RT1242

 

Sorry, you weren't able to reach anyone on the chat. If you still need assistance feel free to provide more details of your experience (without any personal information) so we can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!