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Customer Service Chat not working

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Customer Service Chat not working

I have been trying for a month to chat with someoneto no avail. Please assist me asap. I nned it today.

Official Employee

Re: Customer Service Chat not working

Hey @RT1242


Sorry, you weren't able to reach anyone on the chat. If you still need assistance feel free to provide more details of your experience (without any personal information) so we can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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