Community Forum

Customer Retention

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Customer Retention

Could someone from Customer Retention contact me?  I have been disconnected on the phone twice and so far I'm not getting anywhere.  My bill has gone up by almost $45 and I would like to see if there is anything that can be done or see if I should consider another option.


Thank you for your time and help.

Official Employee

Re: Customer Retention

Hello AIMIX2010. I can assist with a review of lower priced offers that may be available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!