Community Forum

Customer Retention

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Customer Retention

I am unable to afford my service and am on a fixed income.  Can I please chat with someone in retention?

Official Employee

Re: Customer Retention

Hi hillardjane,

 

I've replied to your private message. Please take a look when you have a moment and we can start there. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!