Community Forum

Customer Retention

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Customer Retention

I have been Comcast/Xfinity customer since 2002. I would like to know if there are any retention/loyalty offers. AT&T has started offering fiber in my area, zip 71115, and their offer for faster internet is cheaper than xfinity. I am thinking of switching and taking up AT&T. Would be interesting to know if there is any loyalty offer from xfinity before I make the switch.
Official Employee

Re: Customer Retention

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.