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Customer Retention

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gafffremd
New Poster
‎01-20-2018 01:02 PM

Customer Retention

Wife and I have been customers for years but with the high price we pay for internet service has gotten higher than we can afford , we have started looking for other options ,I would rather not switch but I am now forced to consider the impact on my monthly budget. I keep hearing others talk about how much lower their internet bill is , So why can you offer loyal customers a better rate ????

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ComcastPhill
Official Employee
‎01-24-2018 08:32 PM

Re: Customer Retention

Hi gaffremd, I can assist going over current promotions with you, could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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