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Customer Retention Assistance

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Customer Retention Assistance

Dear Comcast CSR, I noticed my October bill that the bundled services rate has gone up. I attempted to contact Xfinity support over the phone, but that led nowhere. I reached out via LiveChat and spoke with several representatives (753920699; 2096711). All suggested I reach out to Xfinity's Customer Solutions Team, but calling the number provided resulted in no help. So I am trying a 3rd time, using this forum in the remote chance that it will lead to some type of resolution. Thanks for any help in advance.