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I was receiving a $2.50 credit every month for "Customer Owned Equipment" because my only device is a cablecard. However, I did not receive the credit on my December bill. Did that credit go away? Nothing else has changed on my account.
Hi jdl60148, I can assist reviewing what happened to the customer owned credit on your account for you. To get started, please send me a private message with your account information (name on account, address and account number).
Hi djl60148, thank you for working with me via private message, if you are still needing assistance please let us know.