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Regular Visitor

Customer Care

How to speak to someone at COMCAST Customer Care?
Someone called from COMCAST Customer Care called -
I called left message and sent email
NO RESPONSE!!
There was a RECORDING to call ANOTHER Number if I don't hear from someone???
Do COMCAST REALLY CARE about its Customers?
I just want to REDUCE my Cable bill and
NOT go BROKE!!!
Regular Visitor

DO NOT WANT HBO

I am on a fixed income and Called COMCAST Customer Service about Why has my bill increased over $20?
COMCAST Rep stated that My present bill
is part of a Bundle that includes HBO & STARZ! I am VERY UPSET because
I Do Not Want HBO or STARZ, I want to Reduce my bill & Choose What Channels I want to pay for!
COMCAST Rep offered No Good Options!
I understand that the Channels I want ID, Discovery, etc, HBO & STARZ are included!
I DO NOT WANT HBO or STARZ!
How can I Reduce my Bill and or Choose the Channels I want?