Community Forum

Cust. Service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Cust. Service

Dose anyone have problems getting sc to call them at the time the promised they were to call today @ 11:45 am the 13th and it is now 12:35 and they never called us.

Bronze Problem Solver

Re: Cust. Service

In 21 years, I've only had one CSR call back. 


Re: Cust. Service

@Cjlesieur1960 I can ask an employee to help you if you like. What issue(s) do you need help with?

I am not an employee.
Official Employee

Re: Cust. Service

Thanks nerdburg. 


Hi @Cjlesieur1960. I can assist with your account or services if you need any help. Please send me a private message describing your concern, and include your full name, service address, and account number so I can assist you.