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Credit Inquiry Dispute

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Credit Inquiry Dispute

Hello -

 

I am looking for assistance from a Comcast XIFINITY employee who can help me with filing a credit inquiry dispute. Recently I joined XFINITY Mobile and an unauthorized hard credit check was done to me and I need to file a dispute to have it removed immediately. Can someone kindly reach out to me so I can send you a private message to discuss this further? Thank you in advance.

Official Employee

Re: Credit Inquiry Dispute

Hi, aaronbooth34 - Feel free to send me a private message and I can review your credit inquiry dispute. I will need your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Thank you!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert

Re: Credit Inquiry Dispute


@aaronbooth34 wrote:

Hello -

 

I am looking for assistance from a Comcast XIFINITY employee who can help me with filing a credit inquiry dispute. Recently I joined XFINITY Mobile and an unauthorized hard credit check was done to me and I need to file a dispute to have it removed immediately. Can someone kindly reach out to me so I can send you a private message to discuss this further? Thank you in advance.


Comcast does not need your authorization to pull your credit regarding a transaction that you initiated since they have a legitimate business need to do so. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!