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Credit Balance- Refund Check Never Received

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Credit Balance- Refund Check Never Received

I have a credit balance of $21.38 on my account, but I never received a refund check. I cancelled my service over a month ago.
Official Employee

Re: Credit Balance- Refund Check Never Received

Hello htetlin. I can assist with researching your refund status. Please send me a private message and include your full name and account primary phone number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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