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Contract Renewal

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Contract Renewal

My 2 year contract is expiring.  Currently have TV, Internet, and Home security.  Total bill is $115.

New bill is $170.  Isn't that extreme? I am on a fixed disability income and $170 is just too much.

Does Xfinity offer any packages for low income households?   I see they are offering the same

pricing for new customers, would a name change qualify for "new customer" pricing?





Re: Contract Renewal

Hi buffalocent -- The only package we offer for low income households is our Internet Essentials package. We do offer retention rates for packages with expiring rates. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will review our available offers for you.


Click my name (ComcastZach) and click Private Message Me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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