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Contract Pricing

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Contract Pricing

Good Morning,


I need a member of Executive Support to contact me immediately.  My internet pricing is to be $49.99 through Feb 2018.  I just paid a bill of $76.95.  This is the third time that contract pricing that was promised to me has fallen off my account prior to the promised end date. I have sent a PM to Customer Care.  I need this issue resolved.

New Poster

Re: Contract Pricing

Good Luck....I guess the customer is the only one bound by the contract....The company changes the cost whenever they want to...

Official Employee

Re: Contract Pricing

Hi, clique84 - I can provide the details of your agreement in a private message. Please send me your name, address, and a phone number.  Click on my name ComcastElla, then click Private Message Me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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