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Contract Expired - Bill through the roof

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Contract Expired - Bill through the roof

I have had the Starter Double Play with TV and Blast Pro Internet and my 24 month contract just expired and my bill went from $108 to $150+ per month.  I only want to continue if I can get the same services for the same old price or lower.  Is there any way to renew the existing package or get a new promotion with the same or better services at the same price?  A chat representative gave me the hard sell on triple play with phone service which I don't want or need.(I have my own cable modem and don't want to change it). 

 

Thanks!

 

 

Official Employee

Re: Contract Expired - Bill through the roof

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


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Official Employee

Re: Contract Expired - Bill through the roof

 

RVadict, glad we were able to find a promotion you liked. Post again if you need anything else. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!