Community Forum

Contacting Customer Service or Billing

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Contacting Customer Service or Billing

I scheduled a call back but it is not for 3 days. I'd rather just call today and take care of my bill. I have been all over the website and cannot find a direct customer service or billing phone number to contact. What is the correct number to call?

Bronze Problem Solver

Re: Contacting Customer Service or Billing

1-800-COMCAST is the only one Comcast has for customer assistance.  There are also non-phone ways:  Chat: https://support.xfinity.com/chat

Facebook: https://www.facebook.com/comcast/

Twitter: https://twitter.com/comcastcares or by using @ComcastCares

Official Employee

Re: Contacting Customer Service or Billing

jlschuett76 -- Were you able to get your issue resolved?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!