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Constant changes to our bill

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Constant changes to our bill

I wish I could understand why my bill always changes. Seems like every 3 months the rates and/or taxes have changed. We started our service paying $124 for a double play and we're currently paying $158. This is way too much. WE've experienced changes to the Double Play price, rental fees, and Broadcast and Regional Sports fees. I would have never made the switch from Verizon if I would have known my fees would change from the beginning of our service. I've called numerous times trying to lower my bill, but nothing has ever been done. Come May, I will be switching our service to a different provider. I may even ask Verzion to help buy out my current contact so I can make the switch early. 


Who else is experiencing these changes? 



Official Employee

Re: Constant changes to our bill

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.