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It is obvious that comcast is trying to set some exclusion items for ETF with the list of cases that waive the ETF. But about the moving item, there are only two cases:
One case is you move to an area that has comcast service, you subject to the ETF for sure. You must pay for your early termination. This is straightforward. It is actually not establishing an exclusion at all;
The other case is you move to an area that has no comcast service, according to my bill, you also subject to the ETF. It is actually not establishing any exclusion too.
So what exclusion has comcast established with this service item? Or it is only be there to cause misleading.
I am considering to inquire a professional one if this kind of business service items deserve a lawsuit. I believe it is not only me who has been the victim of this confusing service item.
Hi limaoxu -- Thank you for providing your feedback about our early termination fees. Our contracts are setup as a two-way agreement. We agree to provide you a package price for the duration of your contract and you agree to keep service during that contract duration. Disconnecting your service for any reason, this would include moving to an area we do not service, results in these terminations fees since you are terminating your end of the agreement.
Your breakdown of the exclusions isn't quite right. We do offer an exclusion when moving to an area that Comcast is in. This is written into each contract: