Community Forum

Confirmation mail

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Confirmation mail

I applied xfinity internet service on Tuesday. Also, applied professional installation service and received an order number. But, I could not receive confirmation email. What happened? And how should I do?
Official Employee

Re: Confirmation mail


Hello Naeun, I can assist you with finding out if your order was completed and let you know the next steps in this process. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!