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I waited since oct 9th 2017 to get the cable buried after calling a ton of times and was always told they will be calling to set up a date to come out I finally got a guy to bury it. Now I would like to be compensated and I don’t want HBO free for three months I want my monthly bill reduced for the same amount you pay the subcontractor to bury the cables if there is such a company.
Official Employee

Re: Compensation

Hi martipe, 


I can review your account to see how I can make this right. Unfortunately, I cannot make any promises for the compensation you are requesting. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 


To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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