Community Forum

Comcost is scamming me

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Comcost is scamming me

Xfinity help chat asks for an account number but there isn't anywhere to enter an account number? Comcast tricked me into agreeing to pay for more money for what seems to be a scam as they sent me broken equiptment and wont help me. I just want anybody to help me. I don't understand why comcast prefers scams to just giving service. How do I get anybody to help my family ? Why is comcast so vile and greedy? I don't have enough money to waste on nothing but comcast just wants to steal it from me. 

Expert

Re: Comcost is scamming me


@mlatterm wrote:

Xfinity help chat asks for an account number but there isn't anywhere to enter an account number? Comcast tricked me into agreeing to pay for more money for what seems to be a scam as they sent me broken equiptment and wont help me. I just want anybody to help me. I don't understand why comcast prefers scams to just giving service. How do I get anybody to help my family ? Why is comcast so vile and greedy? I don't have enough money to waste on nothing but comcast just wants to steal it from me. 


Now that you're done ranting [ Smiley Wink ] why not tell us what the issue is, leaving out any personal identifying information.  Equipment that your sent that is broken can be replaced.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!