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ComcastChe please contact me, i am trying to lower my bill through retention and cant get anyone to help me. And i cant private message you. Please help. Thank you
It is against Forum Guidelines to send an unrequested Private Message to anyone on the forums. Also, requesting help from a specific Official Employee is discouraged. Your post goes into a queue that all of the Official Employees work from so you will be answered by the first available OE in the order in which your post was queued. Please be patient. They will post here giving you further instructions.
Hi Cindy95 -- I can help you with your account rates. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will review our available offers that we can apply.
Click my name (ComcastZach) and click Private Message Me.