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1madperson, I'd like to look into your billing issue with your wife's account. If you haven't already, an investigation with our Customer Security Assurance team needs to be open regarding the issue with opening the account in your name. They can be reached here: 844-335-8719.
Please send me a private message (Click ComcastKenF and then click Private Message Me) with your phone number, account address, and full name for assistance.