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Comcast technician sold my dad a illegal activated modem.

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Comcast technician sold my dad a illegal activated modem.

How do I report to a Comcast technician sold my dad an illegally activated modem? The techinican said the modem is guarantee to work for 2 years. He gave my dad his first name and his cell phone number.

Expert

Re: Comcast technician sold my dad a illegal activated modem.

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Comcast technician sold my dad a illegal activated modem.

 

Hello ballg, I am more than happy to address your concerns for you. To get started, please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!