Community Forum

Comcast service tech never showed up for a sceduled service appointment

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Comcast service tech never showed up for a sceduled service appointment

I had a scheduled service appointment, and nobody from comcast showed up, and I am without my phone service, as the cable hookup needs to be reinstalled correctly, and I need to get the phone service restored, and the cable hookups redone. The appointment was for Wed. 3/7/18 between 4-6 pm.

Expert

Re: Comcast service tech never showed up for a sceduled service appointment

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Comcast service tech never showed up for a sceduled service appointment

GreyOne, let's investigate what happened to your appointment and get someone out there as soon as possible. Please send me a private message with your full name, address, and phone number for help. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!