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I had a scheduled service appointment, and nobody from comcast showed up, and I am without my phone service, as the cable hookup needs to be reinstalled correctly, and I need to get the phone service restored, and the cable hookups redone. The appointment was for Wed. 3/7/18 between 4-6 pm.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
GreyOne, let's investigate what happened to your appointment and get someone out there as soon as possible. Please send me a private message with your full name, address, and phone number for help.