Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I've asked a Comcast employee to help you. You should expect a reply in this thread.
We can credit your account for service issues once we get everything resolved. I'd like to check your account to see if I can isolate the cause of your problems. In order assist you, please send me a private message verifying your first and last name, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.