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My account number is ***

 My billing is too much why charge me sixty dollars only to check my internet speed 


[Edited for private info]

Official Employee

Re: Romancirillo@

Hello @Romancirillo. I can assist with a review of lower priced offers available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


Please refrain from posting personal information in the public forums, as doing so is a violation of Comcast Forum Guidelines, and  puts your personal information at risk.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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